Journey map workshop
1 hourSegments
6
First
10:00
Total
1:00:00
A 60-minute journey mapping timer with stages, touchpoints, pains, opportunities, priorities, and actions.
Stages, touchpoints, pains, opportunities, and actions
Free Journey Mapping Timer
Use a journey mapping timer for customer stages, touchpoints, pain points, opportunities, prioritization, and action planning. Create an XTimer room when workshop participants need shared journey map timing on a wall or digital board.
Built for this job
Workshop teams can move from mapping to opportunity selection.
Customer pain points and touchpoints receive dedicated attention.
XTimer rooms support shared journey mapping timers for in-room and remote service design workshops.
Current agenda item
Define stages
1/6
10:00
Next
Map touchpoints
Total time
1:00:00
Use this setup in XTimer
Need a controller link, viewer display, or shared room?
Keep this simple timer for quick work. Move into an XTimer room when one person controls the clock and another screen shows it to a speaker, team, class, or audience.
Presets that match real work
Start from a timer people already understand.
Each preset has a clear use case, duration, and workflow. That makes the page useful for search visitors immediately, and gives professional users a natural path into XTimer rooms when they need separate controller and viewer devices.
Touchpoint map
15 minTotal
15 min
A 15-minute timer for mapping customer touchpoints.
Opportunity vote
7 minTotal
7 min
A 7-minute timer for selecting journey map opportunities.
Professional setup
Use the simple timer first, then graduate to controlled timing.
Define the journey scope before mapping touchpoints.
Separate current pain points from future opportunities.
Prioritize only after the map is visible to the group.
Use an XTimer room when the map and countdown need to stay visible together.
Frequently asked questions
What is a journey mapping timer?
A journey mapping timer structures customer stages, touchpoints, pain points, opportunities, prioritization, and action planning.
Can this be used for service design workshops?
Yes. The journey map workshop preset fits service design, customer experience, and product discovery workshops.
Can the workshop share the journey mapping timer?
Yes. Create an XTimer room when participants need one shared countdown beside the journey map.