Customer interview
45 minSegments
6
First
5:00
Total
45:00
A 45-minute customer interview timer with intro, context, pain, workflow, follow-up, and close.
Intro, context, pain, workflow, and close
Free Customer Interview Timer
Use a customer interview timer for introductions, context questions, pain exploration, workflow walkthroughs, follow-up prompts, and closing notes. Create an XTimer room when interviewers, note takers, and observers need shared interview timing.
Built for this job
Interviewers can protect time for customer context before solution talk.
Note takers and observers know when debrief time begins.
XTimer rooms support shared customer interview timers for product research teams.
Current agenda item
Intro and consent
1/6
5:00
Next
Customer context
Total time
45:00
Use this setup in XTimer
Need a controller link, viewer display, or shared room?
Keep this simple timer for quick work. Move into an XTimer room when one person controls the clock and another screen shows it to a speaker, team, class, or audience.
Presets that match real work
Start from a timer people already understand.
Each preset has a clear use case, duration, and workflow. That makes the page useful for search visitors immediately, and gives professional users a natural path into XTimer rooms when they need separate controller and viewer devices.
Quick discovery
20 minTotal
20 min
A 20-minute timer for short customer discovery interviews.
Interview debrief
5 minTotal
5 min
A 5-minute timer for capturing notes after a customer interview.
Professional setup
Use the simple timer first, then graduate to controlled timing.
Start with customer context before asking about solutions.
Keep workflow walkthroughs timeboxed so follow-up questions are not squeezed out.
Use a short debrief after the call while notes are fresh.
Use an XTimer room when a note taker or observer needs timing visibility during the interview.
Frequently asked questions
What is a customer interview timer?
A customer interview timer structures introductions, context questions, pain exploration, workflow walkthroughs, follow-up prompts, and closing notes.
Can this be used for customer discovery?
Yes. The quick discovery preset works for short discovery calls, while the full interview preset supports deeper product research.
Can observers share the customer interview timer?
Yes. Create an XTimer room when interviewers, note takers, and observers need one shared interview countdown.